ENGLISH FOR TOURISM

English for Tourism – Academic Syllabus (Revised Version) Course Title English for Tourism Degree Programme Bachelor’s Degree in Tourism Studies Year First Year Credits 9 ECTS (54 contact hours) Entry Level A2 (CEFR) Target Level B1 (CEFR) Course Description This course aims to develop students’ general English proficiency from A2 to B1 level, with a specific focus on communication in tourism and hospitality contexts. The course emphasises the development of communicative competence, including spoken interaction, professional writing, and the use of domain-specific vocabulary relevant to the tourism industry. Learning Outcomes By the end of the course, students will be able to: • interact in routine tourism-related situations using appropriate language • understand and use B1-level grammatical structures with reasonable accuracy • employ tourism-specific vocabulary in context • produce short, structured professional texts (e.g. emails, descriptions, reports) • deliver short oral presentations on tourism-related topics Teaching Methods The course adopts a communicative approach and includes: • lectures • pair and group work • role plays and simulations • guided writing tasks • oral presentations Assessment Students’ performance will be assessed through: • Written examination: grammar, vocabulary, reading comprehension, and writing tasks • Oral examination: interaction in tourism-related contexts and short presentation of a  torism-related topic. Language of Instruction English - Course Objectives: The course aims to: • develop communicative competence in tourism-related contexts • consolidate and expand B1-level grammatical knowledge • enhance the use of specialised tourism vocabulary • develop written communication skills for professional purposes • improve students’ confidence and fluency in spoken English Weekly Syllabus (9 Weeks – 54 Contact Hours) 🔹 Week 1 (6 hours) Language Review and Consolidation Focus: Basic communication and language awareness • Introducing oneself and exchanging personal information • Functional language: greetings, thanking, apologising, requesting, telling the date and time, apologising• Alphabet and spelling • Common pronunciation issues for Italian learners • False friends and common false use of English words • Producing simple professional and personal ral and written emails 🔹 Week 2 (6 hours) Introduction to Tourism Vocabulary: • job-related adjectives • tourism sectors • job routines Skills and Tasks: • discussing job skills and responsibilities • reading: Tourism: the biggest industry in the world • writing: producing a fact sheet 🔹 Week 3 (6 hours) Accommodation and Hospitality Vocabulary: • types of accommodation • services and facilities • descriptive language Skills and Tasks: • handling telephone bookings • providing information about accommodation • writing: structured descriptions of hotels and accommodation • reading: What makes a good hotel? 🔹 Week 4 (6 hours) Travel Agencies and Customer Interaction Vocabulary: • sales and customer service terminology Skills and Tasks: • identifying clients’ needs • telephone interaction in travel agencies • discussing online booking platforms (e.g. Booking.com) • writing: professional emails and short reports • reading: The sales process 🔹 Week 5 (6 hours) Airport Operations Vocabulary: • airport facilities and services Skills and Tasks: • interaction at check-in and information desks • managing passenger communication • writing: airport fact file • reading: Working in airports 🔹 Week 6 (6 hours) The Airline Industry Vocabulary: • air travel terminology • low-cost carriers • giving directions Skills and Tasks: • comparing low-cost and traditional airlines • writing: designing questionnaires • reading: Tourism and air travel 🔹 Week 7 (6 hours) Sicily: Cultural and Heritage Tourism Vocabulary: • historical and cultural tourism terminology Skills and Tasks: • describing tourist destinations and heritage sites • promoting local tourism in English • writing: structured descriptions of tourist destinations in Sicily • reading: texts on cultural tourism 🔹 Week 8 (6 hours) Art and Tourism Vocabulary: • art-related terminology. Skills and Tasks: • describing artworks and exhibitions • Writing: descriptive texts on works of art • Reading: texts on art galleries and cultural spaces 🔹 Week 9 (6 hours) Revision and Assessment Preparation • review of key language and vocabulary • mock oral examination Teaching 

Materials:   Teaching materials will be provided by the instructor. Suggested textbooks: Oxford English for Careers-Tourism -R. Walker and Keith Harding – Oxford University Press.

Grammar in Use Intermediate Fourth Edition, authored by Raymond Murphy- Cambridge Universty Press with solutions 

" Essetial Grammar in Use" - Italian Edition  Murphy with Lelio Palini- Cambridge University Press  with solutions 

Assessment Students’ performance will be assessed through: • Written examination: grammar, vocabulary, reading comprehension, and writing tasks • Oral examination: interaction in tourism-related contexts and short presentations