THEORIES AND PRACTICES OF ORGANIZATIONAL BEHAVIOUR

Academic Year 2026/2027 - Teacher: GIUSEPPE SANTISI

Expected Learning Outcomes

The aim of the course is to explore models and practices of organizational behavior through a comparative analysis of business and economic models and organizational and psycho-organizational models. 
The expected outcomes include assessing the ability to understand the evolution of organizational models and their practical application, with particular reference to models and practices of human resource organization and development. In the evaluation process of learning and its outcomes, particular attention will be paid to the ability to analyze and grasp the critical factors emerging from the impact of new technologies on the role of the "person" in the organizational landscape.

The course reflects and applies the Dublin Descriptors: Knowledge and understanding (DD1), Applying knowledge and understanding (DD2), Making judgements (DD3), Communication skills (DD4), and Learning skills (DD5).

Course Structure

Lectures and group practical exercises

Required Prerequisites

In-depth knowledge of the main analysis dimensions of organizational psychology and social psychology is required.

Attendance of Lessons

Optional but highly recommended

Detailed Course Content

The course consists of 42 hours of classroom instruction, equivalent to 7 ECTS credits.

The course will provide a historical and critical overview of the concepts of “organization” and “management,” with particular reference to models of organization and human resource development. Attention will focus on analyzing the organizational models that have emerged over the last fifty years and the corresponding management models applied. Special emphasis will be placed on the evolving role of the “individual” within organizations and the evolution of group management practices in achieving organizational goals, while considering objectives related to organizational sustainability and ethics.
Furthermore, the course will contribute to achieving several Sustainable Development Goals (SDGs) of the 2030 Agenda. The topics covered relate specifically to the following goals:
Goal 3 – Good Health and Well-being. By fostering knowledge regarding individual well-being within work groups and the tools for planning and assessing organizational health and workplace safety, the course helps develop skills for conducting assessments that are scientifically grounded and respectful of individual well-being.
Goal 4 – Quality Education. The course contributes to developing scientific, methodological, and professional skills in the fields of work psychology and human resources, promoting the ability to understand methodologies, tools, and procedures for assessing individuals within organizations, organizational performance, and ethical assurance practices.
Goal 10 – Reduced Inequalities. The course promotes an individualized and methodologically rigorous approach to assessment—one that is attentive to individual characteristics and context—thereby helping to reduce the risk of inappropriate or discriminatory evaluations that could compromise health within work groups.

Textbook Information

a) Boldizzoni, D. & Quarantino L. Risorse umane. La sfida della sostenibilità. Il Mulino, 2023 (capp. 1, 2, 4, 8, 9).

b) Ellemers, N. & de Gilder, D. L'organizzazione etica. Questioni, analisi e soluzioni. Maggioli, 2023 (capp.: 1, 3, 4, 5, 6, 8)

Course Planning

 SubjectsText References
1Personal management: from business models to a psycho-organizational perspective. From management to personal developmenta) Ch. 1°
2Human resources as a source of sustainable competitive advantagea) Ch. 2°
3Organizational assessmenta) Ch. 4°
4Managing the "people mix": from diversity management to hybrid worka) Ch. 8°
5The challenges of new HRM modelsa) Ch. 9°
6Moral behavior in organizationsb) Ch.1°
7Moral leadership and the motivation behind moral choicesb) Ch. 3°- 4°
8Ethics, Diversity and Inclusionb) Ch.5°
9The human factor in organizational changeb) Ch.6°
10The power of the ethical climateb) Ch.8°

Learning Assessment

Learning Assessment Procedures

The exam takes place in oral form. The final evaluation can benefit from the outcome of individual or group exercises planned by the teacher, whose participation is not obligatory but strongly recommended.

Below are the evaluation criteria that are followed to evaluate the student during the exam:

· Adequacy of expression regarding content and method
· Lexical correctness
· Breadth and thematic awareness
· Ability for critical analysis
· Interdisciplinary connection ability
· Ability to re-elaborate the knowledge acquired
· Ability to transfer knowledge to operational contexts

To ensure equal opportunities and compliance with current regulations, interested students may request a personal meeting to arrange for any necessary compensatory measures and/or dispensations, based on educational objectives and specific needs. Students may also contact the designated CInAP (Centre for Active and Participatory Integration — Services for Disabilities and/or Specific Learning Disorders) representative for their Department (https://www.cinap.unict.it/content/referenti).

Examples of frequently asked questions and / or exercises

EXAMPLES OF FREQUENT QUESTIONS AND/OR EXERCISES


a) The concept of complex organization?
b) What is the evolutionary path of the organization and its management models?
c) Building the organization. What are the analysis factors?
d) From performance evaluation to the evaluation of individuals and their potential
e) Diversity Management models
f) The content and development of hybrid work
g) Ethical organization and ethics in organizations